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Warranty

Limited lifetime warranty

Every IMI Defense product sold by IMI Defense USA is covered against defects in material and workmanship for the lifetime of the product. If a part fails because of how it was made, we replace it.

What is covered

Defects in material and workmanship under normal use: cracked polymer, failed anodizing, broken springs and detents, hardware that will not hold torque as designed.

What is not covered

Normal wear, cosmetic marks from use, damage from modification, improper installation, abuse or use with parts the product was not designed for. Finish colour may vary between production runs.

How a claim works

1. Write to usSend your order number, the product and photos of the problem to support@imidefenseusa.com, or use the contact form.
2. We answer with an RMAIf the claim is covered, we issue a return number and tell you where to send the part. [RMA ADDRESS AND WHO PAYS RETURN SHIPPING]
3. Replacement shipsWe replace the part with the same item, or the closest current model if it is no longer made.

Start a claim

Order number, product and a couple of photos are enough to begin.

Dealers

File on behalf of a customer from the dealer portal — the claim is linked to your account.